27
Dec

And people continue to get worse…

   Posted by: Kendra   in Rants

Remember yesterday’s post?  That was about Christmas Day.  Yesterday, the day after Christmas, people were at an all time low.  It’s probably a good thing that my husband and son dealt with the store yesterday.  I can feel myself on the brink of going ballistic on the (sadly, everyday) idiotic customer.

First a bit of explaination.  We have no bathroom this weekend.  Now we only allow customers to use it when it’s working.  Being on a septic system there is no way in hell we will open it up to the public to use it as a rest stop.  Most people don’t even understand how a septic system works and one even complained that we should “empty it more often”.  Um, not the issue bud.  The issue is the leach lines.  When a line of 20 people use the toilet, the constant flushing will cause our leach lines to back up to the point where after that much constant use the toilet stops flushing.  When a very large portion of those people in line are not customers they are responsible for rendering it useless for my customers for anywhere from the 30 minutes to an hour that it takes it to right itself.  Add to that a small parking lot.  When you only have a few parking spaces and they are being taken up by non customers it’s a simple fact that you will lose actual customers.  Hence the customers only rule.  I consider it “mutual respect”.  If someone wants me to respect their issues they are required to respect mine.

Anyway, for reasons I’ll get into later, our bathroom is in the middle of being remodeled.  Right now there is no toilet and no sink and a big hole in the back wall of the bathroom.  We rented a portable but the sheer amount of people wanting to visit the snow have filled it, rendering it useless until the company comes out to service it which happens to be Monday.  So…. out of luck.   Since we are not a restaurant or a gas station we are under no state rule to even provide a restroom.   Do these people even attempt to comprehend?  That would require actual thought and reasoning so the obvious answer is generally “no”.

My son called with his first *itch of the day.  When he explained the situation to her she lashed out at a 14 year old kid, cussing and *itching that she was having trouble finding a bathroom.  There is a restaurant right across the street but when that fact is pointed out do they say thank you and head over there?  No, they just *itch.

Next up was a woman who, after hearing the explaination, appeared to understand and just left.  Next thing my husband knows her idiot husband storms in yelling and cussing that we didn’t let a 4 year old use the restroom.  In an attempt to show the idiot what my husband had just explained to his wife, my husband invited the idiot back to look at the bathroom in question.  Idiot would have no part of being proven wrong.

Personally, I’m done with people.  I have an apartment above my business but it is my personal space.  And since there is a restaurant across the street I have no intention of ever allowing anyone to ever go up to my personal apartment.  A fact I have had to explain to people more than once.  I especially do not owe non-customers a place to pee.

It was never our intent to go through the holiday with a non working restroom for our customers but $hit happens.  (appropriately)

This entry was posted on Sunday, December 27th, 2009 at 10:19 am and is filed under Rants. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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